Terms & Policies

Acceptance of Terms of Use

By using the Kyle Winkler Ministries (KWM) website, you are subject to all the terms and policies shown below, which constitute a legal binding agreement between you and KWM. Your use of this website is the acknowledgement that you have read, understood and agree to be held by the terms of use as defined.

Pricing, Products & Offers

  • Most resources offered through Kyle Winkler Ministries are available for a set minimum donation in U.S. funds.
  • Some resources offered are available for a donation of any amount. These offers are usually for a limited time, restricted to one offer per household.
  • In the United States, the Internal Revenue Service permits you to deduct the amount you give to Kyle Winkler Ministries that exceeds the fair value of the materials received. In these cases, the fair value of each resource will be shown on your emailed receipt. You are responsible for tracking these deductions yourself as they will NOT be included in any separate giving statements.
  • Resource offers are subject to change.
  • Descriptive, typographic or photographic errors are subject to correction.

 

Shipping & Delivery

  • Except when noted, all resources delivered within the United States include complimentary shipping. Separate shipping costs will be added for any orders delivered outside of the United States.
  • In the United States, all orders are shipped via USPS Media, First Class or Priority Mail. The method of shipment is determined by KWM, based upon type and volume of resources ordered.
  • Customers shipping to international addresses will be presented with USPS international shipping methods upon check out.
  • All international shipments are subject to the respective country’s customs or duties fees, paid for by the recipient upon delivery.
  • All orders are typically processed within 48 hours of order.
  • Tracking information, when available, is always included on the emailed shipment notification.
  • Time of delivery:
    • United States orders should expect delivery within 7 business days from notification of shipment.
    • International orders should expect delivery within 14 business days from notification of shipment.
  • If you have not received your order within the timeframes above, please contact us here.

Returns & Refunds

  • Returns or refunds may be requested within 30 days of order receipt, for any reason.
  • To initiate a return or request for refund, you must first contact us to receive return instructions and ensure proper credit. Please include your order number, list of items to be returned and the reason for return.
  • Orders returned or canceled will be refunded to the credit card used (orders cannot be refunded by cash).
  • Postage for returns that are not the fault of KWM is the responsibility of the customer.
  • Refunds will be processed within 3 business days after your items are received.
  • Defective or incorrect orders must be returned in their original packaging.